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    <title>Master Circular on the redressal of investor grievances through the SEBI Complaints Redress System (SCORES) platform</title>
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    <description>The circular requires investors to first seek redress from the concerned listed company, intermediary or MII through designated compliance officials before filing on the SEBI Complaints Redress System SCORES. Complaints unresolved, rejected, unanswered or unsatisfactorily answered may be filed on SCORES within one year of the cause of action; a one-time review option is available after closure. Registered entities and pre-listing companies must obtain SCORES credentials; ATRs and supporting proof must be uploaded on SCORES and failures to do so are treated as non-redressal. Designated Stock Exchanges handle specified complaint categories, follow prescribed timelines, and may levy fines and freeze promoter holdings for persistent non-compliance, with escalation to SEBI as provided.</description>
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    <pubDate>Mon, 07 Nov 2022 00:00:00 +0530</pubDate>
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      <title>Master Circular on the redressal of investor grievances through the SEBI Complaints Redress System (SCORES) platform</title>
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      <description>The circular requires investors to first seek redress from the concerned listed company, intermediary or MII through designated compliance officials before filing on the SEBI Complaints Redress System SCORES. Complaints unresolved, rejected, unanswered or unsatisfactorily answered may be filed on SCORES within one year of the cause of action; a one-time review option is available after closure. Registered entities and pre-listing companies must obtain SCORES credentials; ATRs and supporting proof must be uploaded on SCORES and failures to do so are treated as non-redressal. Designated Stock Exchanges handle specified complaint categories, follow prescribed timelines, and may levy fines and freeze promoter holdings for persistent non-compliance, with escalation to SEBI as provided.</description>
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