https://www.taxtmi.com/article/detailed?id=10661 The Scheme creates an Ombudsman for Digital Transactions to provide free, expeditious redress for deficiencies in digital payment services by System Participants, with defined scope, territorial jurisdiction, and filing prerequisites. Complainants must first approach the System Participant; complaints are subject to limitation periods and may be rejected for prior adjudication, concurrent proceedings, frivolousness, or non maintainability. The Ombudsman may summon information, ensure confidentiality, and dispose matters by settlement, conciliation or Award. Awards are reasoned, capped, require complainant acceptance to take effect, and System Participants must implement them and report to the Reserve Bank; appeals lie to the specified Appellate Authority. en-us Fri, 02 Sep 2022 08:11:19 +0530 Fri, 02 Sep 2022 08:11:19 +0530 TaxTMI RSS Generator https://www.taxtmi.com/article/detailed?id=10661 The Scheme creates an Ombudsman for Digital Transactions to provide free, expeditious redress for deficiencies in digital payment services by System Participants, with defined scope, territorial jurisdiction, and filing prerequisites. Complainants must first approach the System Participant; complaints are subject to limitation periods and may be rejected for prior adjudication, concurrent proceedings, frivolousness, or non maintainability. The Ombudsman may summon information, ensure confidentiality, and dispose matters by settlement, conciliation or Award. Awards are reasoned, capped, require complainant acceptance to take effect, and System Participants must implement them and report to the Reserve Bank; appeals lie to the specified Appellate Authority. Articles Other Topics Fri, 02 Sep 2022 08:11:19 +0530 https://www.taxtmi.com/article/detailed?id=10661