https://www.taxtmi.com/caselaws?id=303551 The court held that the insurer's unilateral introduction of new terms without informing the policyholders was restrictive and unenforceable. The insurer's failure to disclose material changes in the policy terms at the renewal stage constituted a breach of duty, resulting in a deficiency of service. The court emphasized the importance of consumer protection, especially for senior citizens, and directed the insurer to pay the balance amount claimed by the appellants and additional costs of Rs. 50,000. en-us Thu, 09 Dec 2021 00:00:00 +0530 Thu, 28 Jul 2022 20:55:30 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=303551 The court held that the insurer's unilateral introduction of new terms without informing the policyholders was restrictive and unenforceable. The insurer's failure to disclose material changes in the policy terms at the renewal stage constituted a breach of duty, resulting in a deficiency of service. The court emphasized the importance of consumer protection, especially for senior citizens, and directed the insurer to pay the balance amount claimed by the appellants and additional costs of Rs. 50,000. Case-Laws Indian Laws Thu, 09 Dec 2021 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=303551