https://www.taxtmi.com/caselaws?id=419272 The wide definition of "service" under the Consumer Protection Act, 1986 covers telecom services except where they are rendered free of charge or under a contract of personal service. Section 3 of the 1986 Act makes its remedies additional to other laws, so a statutory arbitration mechanism under Section 7B of the Indian Telegraph Act, 1885 does not by itself exclude consumer jurisdiction. Ouster of jurisdiction cannot be readily inferred, and where the earlier Telegraph Act and the later consumer statute cannot be reconciled, the consumer-protection remedy prevails. The consumer forum therefore retains jurisdiction over the telecom dispute and the complaint remains maintainable. en-us Wed, 16 Feb 2022 00:00:00 +0530 Wed, 28 May 2025 17:33:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=419272 The wide definition of "service" under the Consumer Protection Act, 1986 covers telecom services except where they are rendered free of charge or under a contract of personal service. Section 3 of the 1986 Act makes its remedies additional to other laws, so a statutory arbitration mechanism under Section 7B of the Indian Telegraph Act, 1885 does not by itself exclude consumer jurisdiction. Ouster of jurisdiction cannot be readily inferred, and where the earlier Telegraph Act and the later consumer statute cannot be reconciled, the consumer-protection remedy prevails. The consumer forum therefore retains jurisdiction over the telecom dispute and the complaint remains maintainable. Case-Laws Indian Laws Wed, 16 Feb 2022 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=419272