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    <title>2014 (5) TMI 1217 - THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI</title>
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    <description>Disputes by individual telecom consumers against private service providers are maintainable before consumer fora because the powers of a Telegraph Authority are not vested in private operators, so Section 7B of the Indian Telegraph Act, 1885 does not apply. On the facts, the complaint was therefore competent. The revisional challenge to compensation also failed because the service lapse was admitted: the SIM card and mobile number had been allotted to another person, causing denial of call facility, and the compensation awarded was modest. No ground was shown for interference in revision, so the award was left undisturbed.</description>
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      <description>Disputes by individual telecom consumers against private service providers are maintainable before consumer fora because the powers of a Telegraph Authority are not vested in private operators, so Section 7B of the Indian Telegraph Act, 1885 does not apply. On the facts, the complaint was therefore competent. The revisional challenge to compensation also failed because the service lapse was admitted: the SIM card and mobile number had been allotted to another person, causing denial of call facility, and the compensation awarded was modest. No ground was shown for interference in revision, so the award was left undisturbed.</description>
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