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    <title>Publishing Investor Charter and Disclosure of complaints by AIFs</title>
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    <description>AIFs must publish an Investor Charter (Annexure X) in the PPM for new schemes or send it by registered e mail for existing schemes, and disclose investor complaint data in the Annexure Y format-added as a PPM chapter for new schemes or by updating the PPM annually for existing schemes. AIFs shall maintain complaint records compiled within seven days from each quarter end and disclose quarterly and three year complaint statistics, including pending counts, average resolution time and complaints older than three months.</description>
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