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    <title>2021 (9) TMI 1147 - DELHI HIGH COURT</title>
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    <description>The High Court set aside the NCDRC&#039;s order directing the CEO to file an affidavit and appear via video conferencing, emphasizing adherence to the Consumer Protection Act&#039;s procedures. The Court allowed a director&#039;s affidavit as sufficient and deemed the CEO&#039;s personal appearance unnecessary. Settlement discussions were to involve a senior executive in the absence of a CEO. The petition was disposed of, granting the respondent the right to challenge the order. The judgment underscored the importance of following statutory procedures and avoiding unnecessary actions in complaint adjudication.</description>
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