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    <title>Problems in new portal forcing tax payers to seek adjournment.</title>
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    <description>Operational failures of the new tax portal impede taxpayers by preventing DSC registration, obstructing document upload tied to e verification, removing prior upload functionality, and imposing additional OTP requirements; these issues force taxpayers to seek adjournments and justify requests for allowance to file without e verification, restoration of legacy upload capability, reliance on existing account records and earlier submissions, and granting of longer adjournments until portal functionality is restored.</description>
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      <description>Operational failures of the new tax portal impede taxpayers by preventing DSC registration, obstructing document upload tied to e verification, removing prior upload functionality, and imposing additional OTP requirements; these issues force taxpayers to seek adjournments and justify requests for allowance to file without e verification, restoration of legacy upload capability, reliance on existing account records and earlier submissions, and granting of longer adjournments until portal functionality is restored.</description>
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