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    <title>Standard Operating Procedure for handling of technical glitches by Market Infrastructure Institutions (MIIs) and payment of “Financial Disincentives” thereof</title>
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    <description>SEBI mandates an SOP defining Technical Glitch as malfunction in MII hardware, software or services causing stoppage or variance in operations, requiring prompt reporting to SEBI, a preliminary report within 24 hours and a comprehensive Root Cause Analysis with corrective actions within 21 days. SEBI&#039;s Technical Advisory Committee may review RCAs and require further action. Failure to submit adequate RCA or to remediate within TAC/SEBI timelines triggers graduated Financial Disincentives, including per-day penalties, slab-wise payments, and percentage-based penalties on MIIs and on the MD and CTO, payable to investor protection or settlement guarantee funds.</description>
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