https://www.taxtmi.com/caselaws?id=398395 Regulation 7 of the IBBI (Grievance and Complaint Handling Procedure) Regulations, 2017 requires the Board to form a prima facie opinion on a complaint within the prescribed time and communicate that determination clearly to the complainant. A vague communication stating only that appropriate action is being initiated does not reveal whether the complaint has been accepted or closed, and therefore does not satisfy the regulatory mandate or enable the complainant to seek review where needed. The communication was held non-compliant with Regulation 7, and the Board was directed to expedite its decision under Regulation 7(7) and communicate it to the complainant. en-us Thu, 10 Sep 2020 00:00:00 +0530 Tue, 15 Sep 2020 11:14:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=398395 Regulation 7 of the IBBI (Grievance and Complaint Handling Procedure) Regulations, 2017 requires the Board to form a prima facie opinion on a complaint within the prescribed time and communicate that determination clearly to the complainant. A vague communication stating only that appropriate action is being initiated does not reveal whether the complaint has been accepted or closed, and therefore does not satisfy the regulatory mandate or enable the complainant to seek review where needed. The communication was held non-compliant with Regulation 7, and the Board was directed to expedite its decision under Regulation 7(7) and communicate it to the complainant. Case-Laws Insolvency and Bankruptcy Thu, 10 Sep 2020 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=398395