https://www.taxtmi.com/circulars?id=64221 PSOs and their PSPs must implement a transparent, rule based Online Dispute Resolution system for failed digital payment transactions, provide multiple customer lodging channels (including in app facilities for third party payment apps), enable automatic fetching of transaction details while protecting data confidentiality, issue unique reference numbers, and furnish tracking; the ODR must adhere to existing turnaround time and compensation requirements and be made accessible to all participating PSPs, with scope to expand later. en-us Thu, 06 Aug 2020 00:00:00 +0530 Fri, 07 Aug 2020 12:16:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=64221 PSOs and their PSPs must implement a transparent, rule based Online Dispute Resolution system for failed digital payment transactions, provide multiple customer lodging channels (including in app facilities for third party payment apps), enable automatic fetching of transaction details while protecting data confidentiality, issue unique reference numbers, and furnish tracking; the ODR must adhere to existing turnaround time and compensation requirements and be made accessible to all participating PSPs, with scope to expand later. Circulars RBI Thu, 06 Aug 2020 00:00:00 +0530 https://www.taxtmi.com/circulars?id=64221