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    <title>2019 (9) TMI 981 - DELHI HIGH COURT</title>
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    <description>The Delhi High Court directed that the GST IT Grievance Redressal Mechanism must cover individual grievances relating to GST Network functioning and not be confined to a narrow class of portal issues. It further required wider publication of the mechanism&#039;s expanded scope, along with nodal officers&#039; contact details on the GST, Delhi GST and CBIC websites, and fortnightly disclosure of grievance status, action taken, reasons for pendency or rejection, and expected resolution time. The Court also recorded that the list of operationalised forms on the GST Network should be uploaded within the stipulated period, strengthening accessibility, transparency and redress for taxpayers.</description>
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