https://www.taxtmi.com/news?id=21645 Banks under the Pradhan Mantri Jan Dhan Yojana use branches and Business Correspondents/Bank Mitras to provide basic banking in mapped Sub Service Areas. Banks may set up Customer Care Centres and, per the Reserve Bank of India's directive dated 1.7.2014, must implement technology based risk management for intermediaries and maintain a Grievance Redressal Machinery with publicised contact details; unresolved complaints may be externally escalated under existing RBI frameworks. en-us Mon, 08 Jul 2019 17:49:29 +0530 Mon, 08 Jul 2019 17:49:29 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=21645 Banks under the Pradhan Mantri Jan Dhan Yojana use branches and Business Correspondents/Bank Mitras to provide basic banking in mapped Sub Service Areas. Banks may set up Customer Care Centres and, per the Reserve Bank of India's directive dated 1.7.2014, must implement technology based risk management for intermediaries and maintain a Grievance Redressal Machinery with publicised contact details; unresolved complaints may be externally escalated under existing RBI frameworks. News - Mon, 08 Jul 2019 17:49:29 +0530 https://www.taxtmi.com/news?id=21645