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    <title>Appointment of Nodal Officer to address the grievances of taxpayers due to technical glitches on GST Portal</title>
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    <description>A designated Nodal Officer is appointed to receive applications when a demonstrable GST portal glitch prevents completion of a legal process; applicants must supply evidence of a bona fide attempt to comply. The nodal officer will collate and forward such applications to GSTN, which will verify electronic records, identify issues affecting multiple taxpayers, and refer systemic problems with suggested solutions to the IT Grievance Redressal Committee.</description>
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      <description>A designated Nodal Officer is appointed to receive applications when a demonstrable GST portal glitch prevents completion of a legal process; applicants must supply evidence of a bona fide attempt to comply. The nodal officer will collate and forward such applications to GSTN, which will verify electronic records, identify issues affecting multiple taxpayers, and refer systemic problems with suggested solutions to the IT Grievance Redressal Committee.</description>
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