https://www.taxtmi.com/caselaws?id=279513 Disputes concerning non-payment of telephone bills fall within the special statutory scheme under the Indian Telegraph Act and Telegraph Rules, which provide arbitration for disputes relating to telegraph services and empower disconnection for default. Because that specific remedy governs the subject, the general remedy under the Consumer Protection Act is excluded on the principle that special law overrides general law. The consumer forum therefore lacks jurisdiction over such a complaint, and the claim is not maintainable. en-us Tue, 01 Sep 2009 00:00:00 +0530 Fri, 22 Mar 2019 10:47:37 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=279513 Disputes concerning non-payment of telephone bills fall within the special statutory scheme under the Indian Telegraph Act and Telegraph Rules, which provide arbitration for disputes relating to telegraph services and empower disconnection for default. Because that specific remedy governs the subject, the general remedy under the Consumer Protection Act is excluded on the principle that special law overrides general law. The consumer forum therefore lacks jurisdiction over such a complaint, and the claim is not maintainable. Case-Laws Indian Laws Tue, 01 Sep 2009 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=279513