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    <title>Processing of Investor complaints against KRA {KYC (Know Your Client) Registration Agency} in SEBI Complaints Redress System (SCORES)</title>
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    <description>Processing of investor complaints against KYC Registration Agencies must be carried out through the centralized SEBI web based system SCORES; KRAs must upload Action Taker Reports and supporting documents electronically and physical ATRs will not be accepted. KRAs must redress grievances and submit ATRs within one month, inform investors and SEBI of actions taken, and are liable to penal action for noncompliance.</description>
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