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    <title>Information regarding Grievance Redressal Mechanism</title>
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    <description>Intermediaries must prominently display investor grievance information in their offices: stock brokers and depository participants per Annexure A and other intermediaries per Annexure B. The display must identify the compliance officer and senior contact, provide communication means, and direct investors to exchange/depository escalation channels, an online grievance portal and a toll free helpline. Intermediaries must implement these disclosure obligations across all offices within the prescribed compliance period; the circular invokes regulatory powers to protect investor interests and indicates publication of the circular and complaint portal details on the regulator&#039;s website.</description>
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    <pubDate>Thu, 28 Aug 2014 00:00:00 +0530</pubDate>
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      <title>Information regarding Grievance Redressal Mechanism</title>
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      <description>Intermediaries must prominently display investor grievance information in their offices: stock brokers and depository participants per Annexure A and other intermediaries per Annexure B. The display must identify the compliance officer and senior contact, provide communication means, and direct investors to exchange/depository escalation channels, an online grievance portal and a toll free helpline. Intermediaries must implement these disclosure obligations across all offices within the prescribed compliance period; the circular invokes regulatory powers to protect investor interests and indicates publication of the circular and complaint portal details on the regulator&#039;s website.</description>
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      <pubDate>Thu, 28 Aug 2014 00:00:00 +0530</pubDate>
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