https://www.taxtmi.com/circulars?id=54867 Implementation of the Service Delivery Excellence Model (Sevottam) at the General Commissionerate of Air Cargo Complex adds disposal of SAD refund claims to the services covered. The notice requires acknowledgement of written communications and conveyance of decisions, and designates process owners: ACAO (Admn) for acknowledgements, AC (Sevottam) for decisions, AC/DC (SAD Refund) for SAD refund disposal, and Supdt CIU for release of seized documents. en-us Wed, 17 Aug 2016 00:00:00 +0530 Wed, 19 Oct 2016 12:28:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=54867 Implementation of the Service Delivery Excellence Model (Sevottam) at the General Commissionerate of Air Cargo Complex adds disposal of SAD refund claims to the services covered. The notice requires acknowledgement of written communications and conveyance of decisions, and designates process owners: ACAO (Admn) for acknowledgements, AC (Sevottam) for decisions, AC/DC (SAD Refund) for SAD refund disposal, and Supdt CIU for release of seized documents. Circulars Customs Wed, 17 Aug 2016 00:00:00 +0530 https://www.taxtmi.com/circulars?id=54867