https://www.taxtmi.com/circulars?id=54520 A PG Call Centre shall place outbound calls to the last official in the grievance disposal chain and obtain citizen feedback on quality of redress. Administrative officers at multiple levels are required to perform regular reviews of disposed and pending grievances to assess timeliness and quality, with the objective of removing root causes and improving overall grievance redress by CBEC and its offices. en-us Fri, 26 Feb 2016 00:00:00 +0530 Wed, 18 May 2016 11:51:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=54520 A PG Call Centre shall place outbound calls to the last official in the grievance disposal chain and obtain citizen feedback on quality of redress. Administrative officers at multiple levels are required to perform regular reviews of disposed and pending grievances to assess timeliness and quality, with the objective of removing root causes and improving overall grievance redress by CBEC and its offices. Circulars Central Excise Fri, 26 Feb 2016 00:00:00 +0530 https://www.taxtmi.com/circulars?id=54520