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    <title>Efforts by inimical force to elicit sensitive information through impersonation</title>
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      <description>Recipients of unsolicited requests must not disclose information without first verifying caller credentials by obtaining a callable number, independently verifying that number, and sharing information only after approval from an appropriate senior official; heads of Ministries, Departments, PSUs and sensitive organisations must sensitize staff and institute verification-and-approval controls to protect sensitive installations from impersonation and forged-document attempts.</description>
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