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    <title>2009 (9) TMI 931 - Supreme Court</title>
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    <description>Expert opinion in medically specialised consumer disputes has evidentiary value only when the expert is given the complete treatment record. Where the Commission had directed that records and X-ray films be sent but they were omitted because of an office lapse, the complainant was denied a fair opportunity to support the claim. That defect affected the fairness of the proceedings and engaged natural justice. The order could not be sustained, and the matter was remitted for fresh decision after obtaining opinion on the complete record.</description>
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      <description>Expert opinion in medically specialised consumer disputes has evidentiary value only when the expert is given the complete treatment record. Where the Commission had directed that records and X-ray films be sent but they were omitted because of an office lapse, the complainant was denied a fair opportunity to support the claim. That defect affected the fairness of the proceedings and engaged natural justice. The order could not be sustained, and the matter was remitted for fresh decision after obtaining opinion on the complete record.</description>
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