https://www.taxtmi.com/circulars?id=53660 Rollout of SEVOTTAM establishes a quality management framework by nominating a Nodal Officer, creating a Dak and Acknowledgement Counter to receive and distribute citizen correspondence with staff issuing acknowledgements, and setting up a Help Desk to assist trade and the public. A customer grievance redressal and feedback mechanism is provided, including feedback forms at the Help Desk and submission of grievances through the CPGRAMS online portal. en-us Wed, 04 Feb 2015 00:00:00 +0530 Tue, 23 Jun 2015 18:34:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/circulars?id=53660 Rollout of SEVOTTAM establishes a quality management framework by nominating a Nodal Officer, creating a Dak and Acknowledgement Counter to receive and distribute citizen correspondence with staff issuing acknowledgements, and setting up a Help Desk to assist trade and the public. A customer grievance redressal and feedback mechanism is provided, including feedback forms at the Help Desk and submission of grievances through the CPGRAMS online portal. Circulars Service Tax Wed, 04 Feb 2015 00:00:00 +0530 https://www.taxtmi.com/circulars?id=53660