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    <title>Project Report on “DRISHTI” Submitted to Finance Minister</title>
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    <description>The report proposes centralising tax administration functions into national units-including a National Taxpayer Services Directorate, National Assessment Centre for Customs and a National Processing Centre for returns-and creating specialised function based units for Data Analytics, Dispute Resolution and BPR, while recommending merging customs IT into a single system, adopting Service Oriented Architecture, enabling mobility, introducing entity based risk management and implementing IT centric HR policies, with actions sequenced as short, medium and long term under a governance oversight framework.</description>
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