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    <title>2014 (3) TMI 334 - DELHI HIGH COURT</title>
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    <description>Section 3 of the Consumer Protection Act, 1986 provides an additional remedy and does not displace other remedies. Statutory arbitration under section 7B of the Indian Telegraph Act, 1885 applies only to disputes between the telegraph authority and the person for whose benefit the line, appliance or apparatus was provided; a mere licence under section 4 does not make the licensee a telegraph authority. The existence of an arbitration clause in the service agreement does not by itself oust consumer forum jurisdiction. A consumer complaint concerning telegraph services was therefore maintainable before the District Forum.</description>
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      <link>https://www.taxtmi.com/caselaws?id=244879</link>
      <description>Section 3 of the Consumer Protection Act, 1986 provides an additional remedy and does not displace other remedies. Statutory arbitration under section 7B of the Indian Telegraph Act, 1885 applies only to disputes between the telegraph authority and the person for whose benefit the line, appliance or apparatus was provided; a mere licence under section 4 does not make the licensee a telegraph authority. The existence of an arbitration clause in the service agreement does not by itself oust consumer forum jurisdiction. A consumer complaint concerning telegraph services was therefore maintainable before the District Forum.</description>
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