https://www.taxtmi.com/caselaws?id=162563 An arbitration clause incorporated through the contract's quotation conditions was held to bind the parties, and consumer fora under the Consumer Protection Act, 1986 were treated as judicial authorities conducting legal proceedings for Section 34 of the Arbitration Act, 1940. However, the existence of an arbitration agreement did not create an automatic right to stay the consumer complaint. Because consumer remedies are additional and expeditious, the consumer forum could continue with the dispute rather than compel arbitration, subject to its discretion on the facts. The order directing arbitration was set aside and the consumer complaint restored for decision on merits. en-us Tue, 20 Aug 1996 00:00:00 +0530 Tue, 08 Jul 2014 17:11:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=162563 An arbitration clause incorporated through the contract's quotation conditions was held to bind the parties, and consumer fora under the Consumer Protection Act, 1986 were treated as judicial authorities conducting legal proceedings for Section 34 of the Arbitration Act, 1940. However, the existence of an arbitration agreement did not create an automatic right to stay the consumer complaint. Because consumer remedies are additional and expeditious, the consumer forum could continue with the dispute rather than compel arbitration, subject to its discretion on the facts. The order directing arbitration was set aside and the consumer complaint restored for decision on merits. Case-Laws Companies Law Tue, 20 Aug 1996 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=162563