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    <title>Financial Education Key to Promoting Financial Inclusion and Customer Protection (Keynote Address by Dr Deepali Pant Joshi, Executive Director, Reserve Bank of India at the College of Agricultural Banking Conference on October 3, 2013 at Pune)</title>
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    <description>Financial education is the primary means to achieve financial inclusion and consumer protection by reducing information asymmetries and building consumers&#039; knowledge, skills and attitudes to manage savings, borrowing, insurance and investment. The National Strategy for Financial Education and an apex coordinating framework standardize simple core messages, deploy Financial Literacy Centres and camps with a three stage model (awareness, account opening, monitoring) and seek broad stakeholder engagement. Banks and providers must design appropriate, transparent products and support consumer understanding, while grievance mechanisms like the Banking Ombudsman complement educational measures.</description>
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