https://www.taxtmi.com/news?id=11507 SPMCIL convened a workshop to implement customer-orientation measures based on a corporation-wide customer satisfaction survey, focusing on improved delivery, cost-effective quality products, process efficiency and employee engagement. Management linked the initiative to sustained corporate performance post-corporatization, noting attainment of Miniratna Category-I status, full repayment of borrowings, strong performance agreement ratings, and ongoing modernization and indigenization to achieve self-reliance in security-product manufacture. en-us Thu, 08 Aug 2013 16:59:29 +0530 Thu, 08 Aug 2013 16:59:29 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=11507 SPMCIL convened a workshop to implement customer-orientation measures based on a corporation-wide customer satisfaction survey, focusing on improved delivery, cost-effective quality products, process efficiency and employee engagement. Management linked the initiative to sustained corporate performance post-corporatization, noting attainment of Miniratna Category-I status, full repayment of borrowings, strong performance agreement ratings, and ongoing modernization and indigenization to achieve self-reliance in security-product manufacture. News - Thu, 08 Aug 2013 16:59:29 +0530 https://www.taxtmi.com/news?id=11507