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    <title>Quality Catering for all classes of passengers</title>
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    <description>Railway catering policy mandates arrangements with food testing laboratories and third party audits, proposes state of the art base kitchens within railway premises, and requires ISO certification for all base kitchens. A Centralized Catering Services Monitoring Cell with a toll free consumer line is established to receive and act on complaints and suggestions in real time, integrating audits with customer feedback to improve accountability and food quality.</description>
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