https://www.taxtmi.com/news?id=2524 The Banking Ombudsman Scheme functions as an Alternate Dispute Resolution Mechanism established on a statutory basis to provide voluntary complaint redressal; it defines the ombudsman's powers and jurisdiction, is staffed by senior officials with operational autonomy, and provides an appeal route to the Deputy Governor as the Appellate Authority, with appeal rights available to both banks and customers to ensure procedural parity. en-us Fri, 09 Dec 2011 17:21:25 +0530 Fri, 09 Dec 2011 17:21:25 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=2524 The Banking Ombudsman Scheme functions as an Alternate Dispute Resolution Mechanism established on a statutory basis to provide voluntary complaint redressal; it defines the ombudsman's powers and jurisdiction, is staffed by senior officials with operational autonomy, and provides an appeal route to the Deputy Governor as the Appellate Authority, with appeal rights available to both banks and customers to ensure procedural parity. News - Fri, 09 Dec 2011 17:21:25 +0530 https://www.taxtmi.com/news?id=2524