https://www.taxtmi.com/news?id=1791 Measures establish an ACES Service Desk with ticketing and escalation to L1/L2/L3, operationalised Certified Facilitation Centres to file and digitise documents on behalf of taxpayers, and online Learning Management Software and user manuals. Range Officers can update email IDs and regenerate TIPIN/passwords; taxpayers must provide xml files with complaints; and account lockout and automated password recovery via registration number and security question will be implemented. en-us Mon, 18 Apr 2011 14:21:15 +0530 Mon, 18 Apr 2011 14:21:15 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=1791 Measures establish an ACES Service Desk with ticketing and escalation to L1/L2/L3, operationalised Certified Facilitation Centres to file and digitise documents on behalf of taxpayers, and online Learning Management Software and user manuals. Range Officers can update email IDs and regenerate TIPIN/passwords; taxpayers must provide xml files with complaints; and account lockout and automated password recovery via registration number and security question will be implemented. News - Mon, 18 Apr 2011 14:21:15 +0530 https://www.taxtmi.com/news?id=1791