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    <title>FM : IT DEPT. TO BE MORE FRIENDLY TO BULK TAXPAYERS - CHIDAMBARAM COMMENDS FOR PERFORMANCE</title>
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    <description>The Finance Minister directed the income tax department to adopt a dual approach: be more taxpayer friendly toward the large majority who comply voluntarily while remaining tough on the small minority of recalcitrant taxpayers. He stressed a technology driven, non discriminatory and transparent collection mechanism and authorised incentive funding to improve infrastructure, operational efficiency and basic taxpayer amenities such as potable water and clean toilets.</description>
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