https://www.taxtmi.com/article/detailed?id=1351 The Guidelines create an Indirect Tax Ombudsman to handle administrative grievances against Customs, Central Excise and Service Tax offices, prescribing eligible complaint grounds, mandatory prior representations, territorial jurisdiction and staff, summary procedures favoring conciliation, and the power to issue reasoned awards. Awards can order administrative performance measures and token compensation but cannot alter tax liability or levy penalties; an award binds the department only upon the complainant's written acceptance within a prescribed period. The Ombudsman may require information, draw inferences for non compliance, report officials, and must maintain confidentiality and periodic reporting to revenue authorities. en-us Sat, 09 Jul 2011 22:52:38 +0530 Sat, 14 Sep 2013 23:09:10 +0530 TaxTMI RSS Generator https://www.taxtmi.com/article/detailed?id=1351 The Guidelines create an Indirect Tax Ombudsman to handle administrative grievances against Customs, Central Excise and Service Tax offices, prescribing eligible complaint grounds, mandatory prior representations, territorial jurisdiction and staff, summary procedures favoring conciliation, and the power to issue reasoned awards. Awards can order administrative performance measures and token compensation but cannot alter tax liability or levy penalties; an award binds the department only upon the complainant's written acceptance within a prescribed period. The Ombudsman may require information, draw inferences for non compliance, report officials, and must maintain confidentiality and periodic reporting to revenue authorities. Articles Budget - Tax Proposals Sat, 09 Jul 2011 22:52:38 +0530 https://www.taxtmi.com/article/detailed?id=1351