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    <description>A departmental letter is appealable only if it contains a substantive determination affecting legal rights or obligations; mere clarificatory responses to taxpayer queries that do not impose liability, deny entitlement, or otherwise finalize rights do not constitute a decision for appeal under the service tax appellate provisions. Letters directing reversal of credit, returning refund claims without proper adjudication, or conveying adverse classification have been treated as appealable communications.</description>
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      <description>A departmental letter is appealable only if it contains a substantive determination affecting legal rights or obligations; mere clarificatory responses to taxpayer queries that do not impose liability, deny entitlement, or otherwise finalize rights do not constitute a decision for appeal under the service tax appellate provisions. Letters directing reversal of credit, returning refund claims without proper adjudication, or conveying adverse classification have been treated as appealable communications.</description>
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