https://www.taxtmi.com/caselaws?id=108289 Territorial jurisdiction in consumer complaints is confined to the statutory bases under Section 11 of the Consumer Protection Act, 1986: residence or business of the opposite party, branch office, or a whole or partial cause of action arising within the forum's area. On the stated facts, the respondent had no business or branch office at Chandigarh, the payment bank was only a facilitator, and neither issue of the debentures nor their redemption created a Chandigarh cause of action, so the Chandigarh Forum lacked jurisdiction. On merits, redemption payment was conditional on surrender of the duly discharged allotment letter, and the complainant failed to comply in time; the resulting delay was therefore attributable to that non-compliance, and no deficiency in service was established. en-us Tue, 26 Aug 2003 00:00:00 +0530 Fri, 30 Mar 2012 17:51:33 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=108289 Territorial jurisdiction in consumer complaints is confined to the statutory bases under Section 11 of the Consumer Protection Act, 1986: residence or business of the opposite party, branch office, or a whole or partial cause of action arising within the forum's area. On the stated facts, the respondent had no business or branch office at Chandigarh, the payment bank was only a facilitator, and neither issue of the debentures nor their redemption created a Chandigarh cause of action, so the Chandigarh Forum lacked jurisdiction. On merits, redemption payment was conditional on surrender of the duly discharged allotment letter, and the complainant failed to comply in time; the resulting delay was therefore attributable to that non-compliance, and no deficiency in service was established. Case-Laws Companies Law Tue, 26 Aug 2003 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=108289