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    <title>2001 (3) TMI 965 - UTTAR PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION</title>
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    <description>Postal Authorities were found deficient in service for issuing National Savings Certificates in the name of a firm instead of in the name of individuals as required by departmental instructions. Because the incorrect issuance was attributable to the department, the complainant was not to bear the loss arising from that lapse. The District Forum&#039;s treatment of the matter as deficiency in service and the monetary relief granted to the complainant were upheld.</description>
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      <description>Postal Authorities were found deficient in service for issuing National Savings Certificates in the name of a firm instead of in the name of individuals as required by departmental instructions. Because the incorrect issuance was attributable to the department, the complainant was not to bear the loss arising from that lapse. The District Forum&#039;s treatment of the matter as deficiency in service and the monetary relief granted to the complainant were upheld.</description>
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