https://www.taxtmi.com/caselaws?id=105058 A member of the Employees Provident Fund Scheme falls within the inclusive definition of consumer under the Consumer Protection Act, 1986, because the Act covers beneficiaries of services as well as those who directly hire them. The Provident Fund Scheme is a statutory welfare arrangement for which contributions and administrative charges are payable, and the services of administering the fund are rendered for the benefit of employees. On that basis, the scheme constitutes a service under the Act, and delay in payment of provident fund benefits amounts to deficiency in service. The complaint was therefore maintainable before the consumer fora. en-us Tue, 14 Dec 1999 00:00:00 +0530 Thu, 19 Jun 2014 17:37:00 +0530 TaxTMI RSS Generator https://www.taxtmi.com/caselaws?id=105058 A member of the Employees Provident Fund Scheme falls within the inclusive definition of consumer under the Consumer Protection Act, 1986, because the Act covers beneficiaries of services as well as those who directly hire them. The Provident Fund Scheme is a statutory welfare arrangement for which contributions and administrative charges are payable, and the services of administering the fund are rendered for the benefit of employees. On that basis, the scheme constitutes a service under the Act, and delay in payment of provident fund benefits amounts to deficiency in service. The complaint was therefore maintainable before the consumer fora. Case-Laws Companies Law Tue, 14 Dec 1999 00:00:00 +0530 https://www.taxtmi.com/caselaws?id=105058