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    <title>1996 (9) TMI 490 - NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION</title>
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    <description>The State Commission ruled in favor of the respondents in a case involving a delay in delivering units by the Unit Trust of India (UTI). The UTI was directed to deliver the units with retrospective benefits, pay interest at a rate of 15% per annum from June 1992, and compensate Rs. 20,000 for mental agony caused by the delay. The National Consumer Disputes Redressal Commission upheld the interest rate but deemed the compensation excessive. The UTI was ordered to deliver the units within 30 days, pay accrued interest, and cover Rs. 2,000 in costs to the respondents to address the deficiency in service and resulting harm.</description>
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      <description>The State Commission ruled in favor of the respondents in a case involving a delay in delivering units by the Unit Trust of India (UTI). The UTI was directed to deliver the units with retrospective benefits, pay interest at a rate of 15% per annum from June 1992, and compensate Rs. 20,000 for mental agony caused by the delay. The National Consumer Disputes Redressal Commission upheld the interest rate but deemed the compensation excessive. The UTI was ordered to deliver the units within 30 days, pay accrued interest, and cover Rs. 2,000 in costs to the respondents to address the deficiency in service and resulting harm.</description>
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