<h1>Legal checklist for schools partnering with 24/7 anonymous digital counselling: confidentiality, data protection, liability, crisis protocols, consent, records</h1> An educational institution has contracted with a digital emotional-wellness provider to deliver 24/7 anonymous, technology-mediated counselling to students and staff. The arrangement affords personalised, confidential support and aims to normalise mental-health conversations on campus. Legal considerations include safeguarding confidentiality and data protection, clear allocation of professional liability and crisis-response duties, compliance with healthcare and telecounselling regulations, informed-consent procedures, and records-retention policies. The institutions should also document service scope, escalation protocols for emergencies, and indemnity/insurance terms to manage potential malpractice, breach, or duty-of-care claims arising from the partnership.