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        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.

        Provisions expressly mentioned in the judgment/order text.

        <h1>Expanded ombudsman jurisdiction enables complaints against insurance brokers and intermediaries, with electronic filing and video hearings.</h1> Amendments expand the Insurance Ombudsman mechanism to include complaints for deficiencies in insurance services by insurers, agents, brokers and intermediaries, empower Ombudsmen to issue awards against insurance brokers, rename the administering body as the Council for Insurance Ombudsmen, and introduce electronic filing, a complaints management system, video-conferencing hearings, temporary charge assignments for vacancies, and selection-process safeguards including consumer-rights representation.

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