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        Case ID :

        Imposition of charges on frequent banking

        July 18, 2017

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        State Bank of India (SBI) has informed that the charges are levied by them beyond number of free transactions are as under:-

        Monthly Average Balance in Savings Bank

        Monthly Limit on Number of free Debit transactions

        Branch

        SBI ATMs

        Other Bank ATMs

        6 Metros

        Other Centres

        <Rs.1000

        2

        5

        3

        5

        >1000 upto ₹ 25,000

        2

        5

        3

        5

        >25,000 upto ₹ 50,000

        10

         

         

        Unlimited

        3

        5

        >50,000 upto ₹ 1,00,000

        15

        3

        5

        >1,00,000

        Unlimited

        Unlimited

        SBI has informed that the charges for cash withdrawal at branches beyond the permitted free withdrawals are ₹ 50/- + Goods and Service Tax  (GST) per transaction. With substantial investment in infrastructure and technology, cash outgo to other banks for ATM transactions and cost of servicing Pradhan Mantri Jan Dhan Yojana (PMJDY) / Basic Savings Bank Deposit (BSBD) /Financial Inclusion (FI) accounts with RUPay Debit Card, it becomes imperative for the Bank to find a way out to recover at least a part of the cost. The charges are levied for the cost involved in handling the transaction and the attendant work.

        Further, SBI has informed that the charges being levied for cash withdrawals at ATMs beyond the permitted free withdrawals are as under:

        i)       Rs.10/- + GST per transaction at SBI Bank ATMs and

        ii)      ₹ 20/- + GST at other Bank ATMs.        

        This Government has received some complaints from public including Hon’ble Members of Parliament regarding to impose penalties on customers for not keeping minimum balance by banks. Reserve Bank of India (RBI) has informed that terms and conditions for operating a saving bank account including minimum balance requirements are decided by Boards of individual bank. These are not fixed by RBI.

        This was stated by Shri Santosh Kumar Gangwar, Minister of State for Finance in written reply to a question in Rajya Sabha today.

        Minimum balance and transaction charges: bank may levy fees for withdrawals and ATM use after free limits are exceeded. State Bank of India has implemented a tiered fee regime linking monthly free debit transaction limits to Monthly Average Balance bands and centre classification; transactions beyond those free limits incur specified per-transaction charges for branch cash withdrawals and for ATM usage at bank and other-bank ATMs, justified as recovery of infrastructure and interbank servicing costs.
                          Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                            Provisions expressly mentioned in the judgment/order text.

                                Minimum balance and transaction charges: bank may levy fees for withdrawals and ATM use after free limits are exceeded.

                                State Bank of India has implemented a tiered fee regime linking monthly free debit transaction limits to Monthly Average Balance bands and centre classification; transactions beyond those free limits incur specified per-transaction charges for branch cash withdrawals and for ATM usage at bank and other-bank ATMs, justified as recovery of infrastructure and interbank servicing costs.





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                                ActsIncome Tax
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