Passengers Can Claim Unused Duty-Free Allowance for Mishandled Baggage with Airline and Customs Documentation
Mishandled baggage often occurs when airlines lose or mismanage passenger luggage. In these situations, passengers must secure a certificate from the airline confirming the mishandling and have it countersigned by Customs. This documentation should specify any unutilized portion of the free allowance. By doing so, passengers can claim the unutilized duty-free allowance once their baggage is eventually delivered by the airline.