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ITAT adjudicated a multi-issue tax dispute, primarily addressing software maintenance charges and tax deduction complexities. The tribunal ruled that SUN Maintenance Software usage charges do not constitute royalty, referencing precedential judgments from Reliance Industries and Supreme Court. The tribunal directed the Assessing Officer (AO) to delete additions related to Business Support Services (BSS), allow appropriate TDS credits by examining Form 16A, and recalculate section 234A interest based on accurate timeline evidence. The decision fundamentally upholds the assessee's contentions regarding software charges and tax treatment, mandating a comprehensive re-examination of the original assessment.