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sale turnover short fall reasons asked by gst department

Sundaraiah kollipara

Sir,

GST registered dealer business principal place visit GST officer sales turnover compared 23-24 vs 24-25

Sales turnover fy.23-24 rs:40 lacs show in GSTR-3B october-23 to December -23 quarter

Sales turnover f.y.24-25 rs:30 lacs show in GSTR-3B october-24 to december-24 quarter

GST officer sales turnover two years (23-24 vs 24-25) falls reason asked

Question:

GST officer visit business principal place sales turnover falls reason asked provision under GST act

GST inspection powers require taxpayers to explain turnover declines and respond to assessment notices through official channels. A GST officer may inspect the principal place of business and question a decline in turnover to verify return correctness and detect discrepancies; this can involve on site examination of books and electronic records and issuance of assessment or inquiry notices requiring a written response within the prescribed timeline. Registered persons should provide commercial explanations for turnover shortfalls-such as seasonal fluctuations, market changes, restructuring, loss of customers, competition, or disruptions-and substantiate them with sales registers, invoices, contracts and bank statements, while ensuring all replies are made through official written channels. (AI Summary)
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Ganeshan Kalyani on Jun 9, 2025

You may provide the reason for the low sales which may be low demand for your product or competition in the market etc. 

YAGAY andSUN on Jun 9, 2025

If a GST officer visits the principal place of business and questions the drop in sales turnover between two financial years (FY 2023–24 vs FY 2024–25), and asks for the reason for the fall, this is typically part of their verification and compliance procedures under the GST law.


Relevant Provision under GST Law

The GST officers authority to inspect, verify, or seek clarification is governed under:

1. Section 71 of the CGST Act, 2017 – Access to Business Premises

This section empowers the proper officer to enter any place of business of the registered person to inspect books, documents, computers, or other devices maintained in relation to the supply of goods or services.

Purpose: To verify correctness of returns, detect tax evasion, or ensure compliance.


2. Section 61 – Scrutiny of Returns

If the turnover shown in GSTR-3B is lower compared to the previous year, the officer may:


3. Rule 5 of CGST Rules – Visit to Business Premises

Rule 5 mentions that any officer authorized by the Commissioner may visit the place of business of a registered person to verify the correctness of details furnished at the time of registration or during business operations.


Possible Reasons to Provide (If Asked):

If the officer asks for reasons for fall in turnover, some valid business explanations may include:

  • Seasonal business fluctuation
  • Change in market demand
  • Business restructuring or downsizing
  • Reduced orders/sales
  • Economic slowdown or local disruption
  • Health issues, family emergencies affecting operations
  • Competition or pricing impact
  • Loss of key customer(s)
  • Natural calamities, pandemic impact

Important Points:

  • Keep proper records to justify the drop (e.g., sales register, contracts, bank statements, invoices).
  • Cooperate professionally with the officer during the visit.
  • If you receive any notice (like ASMT-10), reply in ASMT-11 within the timeline (usually 30 days).

 

Sadanand Bulbule on Jun 9, 2025

 Such  periodical visits/enquires are administrative in nautre  to asceratin the consequential fall in revenue as well.

Shilpi Jain on Jun 15, 2025

Is this not part of the department audit?

Generally informatoin can be asked by department though ensure it is through proper official channels - lettter/mail from official mail id etc. You should also reply through official channels.

Do not keep anything oral.

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