Hi,
While paying for GSTR-3B payment through challan my amount got debited from bank (via gpay) but the portal transaction failed. Now I am stuck.
Is anyone here experienced such thing before? Can you please suggest what to do or it will reverse?
I am unable to see it in GST ledgers on portal.
Regards
Manoj
Navigating GST Payment Glitches: When UPI Debit Occurs but Portal Transaction Fails, Follow Systematic Grievance Resolution Steps A taxpayer encountered an issue while making a GST challan payment through UPI, where the bank amount was debited but the portal transaction failed. The recommended steps include waiting 24-48 hours for potential auto-reversal, raising a grievance on the GST portal with transaction proof, contacting GST helpdesk, and informing the bank or UPI provider. Avoid immediate re-payment to prevent potential duplicate transactions. (AI Summary)