Delivery of assessment order

[SUSHIL BANSAL]

Dear experts,

For FY 2019-20,Officer passed order u/s 73 (10) & on the client email the client received email mentioning 'An order has been issued in Form GST DRC-07 vide Ref. No. ..........1111 dated 2024-05-05 showing details of the demand.

Please access your dashboard to View/ Download/ Print the order by clicking on 'Services> User services> View Notices and Orders' and take necessary action.'

(Ref No changed by me)

On the portal order is not available & no mention of passing order etc. However notices are available at the portal.

I think the officer has sent the order through speed post at the branch office of the taxpayer (as per conversation with him).As operations at the branch are closed,the same might have returned back.

Plz see whether the communication is correct i.e. not uploading in portal inspite mentioned in the mail & further not delivering on the HO address.

both the branch & HO address are in the same jurisdiction.

AI Summary

Taxpayer faces delivery issue with GST assessment order for FY 2019-20; experts advise updating registration details. A taxpayer received an email about an assessment order under GST for FY 2019-20, indicating the order was issued in Form GST DRC-07. The order was not available on the GST portal, and it seems the physical copy was sent to a closed branch office instead of the head office, both within the same jurisdiction. Experts advised contacting the jurisdiction officer to address the non-receipt and delivery issues, ensuring correct addresses in GST registration, and raising a grievance if unresolved. Proper communication and updating registration details are emphasized to avoid such issues.