ITR pending for processing & incorrect response to confirm/revise claim of refund filed.

[VARDHMAN DOOGAR]

Kind Experts,

In the instant case, this query emanates from the situation where I have filed & verified an individual's ITR for AY 2022-23 on 30th July, 2022 with refund of 6 Lakhs. The status of ITR was changed to under processing on October 18, 2022. However, the issue arose when the taxpayer received a mail from CPC for advancement of response to confirm or revise the claim of refund which was automatic mail being received by taxpayers at that time under risk management process.

The taxpayer had erred in filing & selecting response of 'I will revise the claim of refund' in lieu of 'The claims in ITR are correct' & such error came to knowledge when the time to revise the ITR for AY 2022-23 had already expired.

Now the ITR has not been processed till date & cannot file updated return as it is a case of refund. We have tried multiple grievances at ITD & Cpgrams, however no satisfactory response received. Also on meeting the AO, the responsibility is levied upon the CPC & no action is being taken.

AI Summary

Taxpayer Faces Hurdle: Refund Claim Error in ITR for 2022-23 Unresolved, Options Include E Nivaaran or Legal Action An individual filed an Income Tax Return (ITR) for the assessment year 2022-23, claiming a refund of 6 Lakhs. The ITR status changed to 'under processing,' but the taxpayer mistakenly selected 'I will revise the claim of refund' instead of confirming the original claim. This error was realized after the revision deadline had passed. Despite multiple grievances filed with the Income Tax Department and meetings with the Assessing Officer, no resolution has been achieved. Suggestions include filing a grievance with CPC under E Nivaaran, contacting the help desk, or considering legal action through a writ in the High Court.