Can we raise manual invoice and later offset E-invoice

[kannaiyan gajendra]

Today E-invoice portel is not working. Customers are presurring us to supply material. Can we raise manual invoice and offset E-Invoice once GST site resumes. What is the time frame of uploading E-invoice or any alternative available. KIndly suggest

AI Summary

Manual Invoice Allowed if E-Invoice Portal Down; Keep Proof and Inform Tax Department to Avoid Issues. A user inquired about issuing a manual invoice due to the E-invoice portal being down, with plans to offset it once the portal resumes. They asked about the timeframe for uploading the E-invoice and possible alternatives. A respondent advised that in such situations, issuing a manual invoice is acceptable, provided there is evidence of the portal's downtime, such as a screenshot. They also suggested writing a one-time letter to the tax department explaining the delay in generating the E-invoice to prevent future issues.