Can we raise manual invoice and later offset E-invoice

[kannaiyan gajendra]

Today E-invoice portel is not working. Customers are presurring us to supply material. Can we raise manual invoice and offset E-Invoice once GST site resumes. What is the time frame of uploading E-invoice or any alternative available. KIndly suggest

[Shilpi Jain]

In case of portal issues this can be done. Ensure that you have a screen shot to indicate the portal downtime. Also a one time letter can be written to the department regarding this where it can also be mentioned that any such issues the e invoice will be generated late I.e. normal invoice for transport and e invoice later. This is to safeguard any future queries I these kind of situations

[kannaiyan gajendra]

Thanks madam

AI Summary

E-invoice downtime: issue a manual tax invoice now and generate the electronic invoice later with supporting evidence. When the e invoicing portal is unavailable, issue a manual tax invoice to permit supply and transport and generate the electronic invoice later when the portal resumes. Preserve contemporaneous evidence of portal downtime, such as a screenshot, and consider a one time letter to the tax department explaining that e invoices may be uploaded late; these measures help protect against future compliance queries about delayed e invoice generation.