Can we raise manual invoice and later offset E-invoice

[kannaiyan gajendra]

Today E-invoice portel is not working. Customers are presurring us to supply material. Can we raise manual invoice and offset E-Invoice once GST site resumes. What is the time frame of uploading E-invoice or any alternative available. KIndly suggest

[Shilpi Jain]

In case of portal issues this can be done. Ensure that you have a screen shot to indicate the portal downtime. Also a one time letter can be written to the department regarding this where it can also be mentioned that any such issues the e invoice will be generated late I.e. normal invoice for transport and e invoice later. This is to safeguard any future queries I these kind of situations

[kannaiyan gajendra]

Thanks madam