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Issue ID: 115709
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Account deactivated

Date 26 Nov 2019
Replies 1 Reply
Views 1136 Views
Asked by
Account deactivation: renewal payment made but access not restored; user directed to contact platform support email for resolution.
A user reports account deactivation after paying a renewal fee via UPI and requests reactivation; the forum reply instructs the user to contact the platform's support email because the forum is not a support channel. (AI Summary)

Dear Sir ,

We already paid the renewal fees of ₹ 2950/- through paytm. UPI reference I'd is 932915534202 but still account is not activated.

Pls check and reactivate the account.

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