The money was deducted from the bank account and the bank had also confirmed the payment. However, the amount is not being reflected in the e-cash ledger. Post raising the grievance on the GST portal, the below mentioned response was received.
'Payment details cannot be updated as your bank has sent incorrect response. Please contact the bank to resolve this.'
Kindly suggest for any solution.
User Faces GST Payment Issue: Deduction Not Reflected in e-Cash Ledger, Advised to Contact Bank for Resolution A user reported an issue where a GST payment deducted from their bank account was not reflected in the e-cash ledger. After raising a grievance on the GST portal, they were informed that the bank sent an incorrect response and advised to contact the bank. One respondent mentioned this could be due to a software glitch and suggested contacting the bank officer, noting the issue might resolve by the next working day. Another highlighted concerns about filing delays and potential interest or penalties. It was advised to proactively pay interest to avoid penalties. (AI Summary)
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