Entry of aggregate turnover in GSTR1

[Binoy Das]

The party while trying to file the GSTR-1 for July 2017 is unable to enter the aggregate turnover of previous year as well that for April - June 2017 as no button is displayed.

Now GSTR-1 is showing Submission in progress' for a long time.

How to do the filing of GSTR-1 under the circumstances?

[KASTURI SETHI]

Problem can be solved only through Help desk/Grievance Redressal cell.

AI Summary

Aggregate turnover entry in GSTR return blocked by missing UI controls; filing requires contacting the GST helpdesk for grievance redressal.
When the electronic return interface prevents entry of required aggregate turnover figures and the submission remains frozen, the problem is a technical obstruction to completing the statutory filing. The appropriate remedial step is to lodge the matter with the designated helpdesk or grievance redressal cell so the interface fault can be corrected and the taxpayer can complete the prescribed filing procedure.